Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: September 15, 2025

1. Introduction

FAT CAP SPRAYS LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our logistics services.

2. Company Information

Company Name: FAT CAP SPRAYS LIMITED
Registration Number: 12435318
Registered Address: 71-75 Shelton Street, London, England, WC2H 9JQ
Email: [email protected]

3. Information We Collect

3.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone, address)
  • Company information and job title
  • Shipping and billing addresses
  • Payment information (processed securely by third-party providers)
  • Communication preferences
  • Information in correspondence with us

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website or search terms
  • Cookies and similar tracking technologies

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving our logistics services
  • Processing quotes, orders, and payments
  • Communicating with you about our services
  • Sending important updates and notifications
  • Responding to customer service requests
  • Improving our website and user experience
  • Complying with legal obligations
  • Preventing fraud and ensuring security

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in providing our services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or sale of assets
  • Consent: With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission using SSL encryption
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

8. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Objection: Object to processing of your information
  • Restriction: Request restriction of processing

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain customer information for 7 years after the last service interaction.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 71-75 Shelton Street, London, England, WC2H 9JQ

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