Terms and Conditions

Please read these terms carefully before using our logistics services. By using our services, you agree to these terms and conditions.

Last updated: September 15, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of logistics services provided by FAT CAP SPRAYS LIMITED (company registration number 12435318) ("Company," "we," "our," or "us"). By engaging our services, you agree to be bound by these Terms.

2. Company Information

Company Name: FAT CAP SPRAYS LIMITED
Registration Number: 12435318
Registered Address: 71-75 Shelton Street, London, England, WC2H 9JQ
Email: [email protected]

3. Services

We provide logistics and transportation services throughout the United Kingdom, including but not limited to:

  • Freight transportation (FTL and LTL)
  • Express delivery services
  • Warehousing and storage solutions
  • Supply chain management
  • Same-day and next-day delivery

4. Acceptance of Orders

All orders for services are subject to our acceptance. We reserve the right to decline any order at our discretion. A contract is formed only when we provide written confirmation of acceptance of your order.

5. Pricing and Payment

5.1 Pricing

  • All prices are quoted in British Pounds (GBP) and exclude VAT unless stated otherwise
  • Prices are subject to change without notice
  • Additional charges may apply for special requirements or circumstances

5.2 Payment Terms

  • Payment terms are typically 30 days from invoice date unless otherwise agreed
  • We reserve the right to require advance payment for certain services
  • Late payment charges may apply to overdue accounts
  • We may suspend services for accounts in arrears

6. Customer Responsibilities

6.1 Information and Documentation

Customers must provide:

  • Accurate and complete shipment information
  • Proper packaging and labeling of goods
  • All necessary documentation and permits
  • Timely notification of any special requirements

6.2 Prohibited Items

We do not transport:

  • Illegal or prohibited substances
  • Dangerous goods without proper certification
  • Perishable items without appropriate arrangements
  • Items exceeding weight or size limitations

7. Liability and Insurance

7.1 Our Liability

  • Our liability is limited to the actual value of goods or £1,000 per shipment, whichever is lower
  • We are not liable for consequential or indirect damages
  • Claims must be reported within 7 days of delivery
  • We maintain appropriate insurance coverage for our operations

7.2 Customer Insurance

Customers are advised to maintain their own insurance coverage for high-value shipments and are responsible for insuring goods during transit if required.

8. Delivery Terms

8.1 Delivery Times

  • Delivery times are estimates and not guaranteed unless expressly agreed
  • We are not liable for delays beyond our reasonable control
  • Force majeure events may affect delivery schedules

8.2 Delivery Conditions

  • Delivery requires appropriate access and facilities
  • Additional charges may apply for difficult delivery conditions
  • Signature may be required for proof of delivery

9. Cancellation and Changes

  • Order cancellations must be made in writing
  • Cancellation charges may apply depending on timing
  • Changes to orders may incur additional costs
  • We reserve the right to cancel services in exceptional circumstances

10. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy and applicable data protection laws. Please refer to our Privacy Policy for detailed information.

11. Force Majeure

We are not liable for delays or non-performance due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters and severe weather
  • Government actions and regulatory changes
  • Labor disputes and strikes
  • Technical failures and cyber incidents
  • Pandemic or health emergency restrictions

12. Intellectual Property

All intellectual property rights in our services, documentation, and website remain our property. Customers may not reproduce or distribute our materials without written permission.

13. Termination

Either party may terminate the business relationship with reasonable notice. Outstanding obligations survive termination. We may suspend or terminate services immediately for breach of these Terms.

14. Governing Law and Jurisdiction

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated to customers. Continued use of our services constitutes acceptance of updated Terms.

17. Contact Information

For questions about these Terms or our services, please contact us:

Email: [email protected]
Address: 71-75 Shelton Street, London, England, WC2H 9JQ

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